Terms of Service

Last updated: October 12, 2026

This public offer agreement governs the provision of hosting services. The Company is FORESTSNET LTD (company number 16720670), registered at 128 City Road, London, United Kingdom, EC1V 2NX, incorporated on 16 September 2025. By placing an Order the Client fully and unconditionally accepts these Terms. This edition is dated 12 October 2026 and takes effect on 15 October 2026; until then the edition of 1 October 2026 applies.

Definitions

"Company" — FORESTSNET LTD, registered in England and Wales.
"Client" — an individual or legal entity accepting this Agreement.
"Services" — Infrastructure as a Service (IaaS): virtual and dedicated servers and related hosting services.
"Website" — forestsnet.cloud; "Dashboard" — the control panel at my.forestsnet.cloud.

Subject of the Agreement

The Company provides the Client with Services under these Terms. Specific types and prices of Services are set by the current Plans.

The Service Level Agreement (SLA), the Fair Use Policy, the Privacy Policy, the Support Policy and the Abuse Policy form an integral part of this Agreement. Together they are the entire agreement between the parties: promotional and reference materials on the Website are not terms of the Agreement unless the Agreement expressly refers to them.

This Agreement is governed by the laws of England and Wales.

Company Rights and Obligations

The Company may

suspend Services for planned maintenance with at least 48 hours notice, and for emergency work or security reasons without prior notice;
suspend or terminate Services for usage policy violations;
modify, update or discontinue Services with reasonable notice;
refuse service where fraud, abuse or illegal activity is suspected;
amend the Agreement and Plans with 7 calendar days notice.

The Company will

provide Services in accordance with the Agreement and Plans;
maintain Service availability at the level set out in the SLA and provide the credits it describes;
process payments and reflect them in the Dashboard within 24 hours;
provide technical support according to the Plan;
keep Client information confidential and disclose it only where legally required.

Client Rights and Obligations

use the Dashboard and manage Services;
pay for Services on time and provide accurate contact details;
comply with the Agreement and the Fair Use Policy (FUP);
not use Services for unlawful purposes;
regularly back up their data outside the Company’s Services — see "Data and Backups".

Data and Backups

The Client is responsible for keeping their data safe. The Company does not back up Client data unless the paid Service expressly includes it.

The Company is not liable for loss of or damage to Client data, including in the event of hardware failure, a data center incident or staff error, except where such liability cannot be limited by law. If such an event made a Service unavailable, the Client receives credits for the downtime under the SLA.

Once a Service is deleted — at the Client’s request, for non-payment within the periods set out in "Pricing and Payment", or on termination of the Agreement — its data is deleted and cannot be recovered.

Third-Party Domains

This section does not restrict the Client’s choice of software or network protocols: the Client may use any technology, including ones that make a connection look like ordinary HTTPS. The rule concerns only whose resource is configured as the target in the server settings.

Every setting that defines the target of a connection — the SNI, serverName, dest, target, fallback, handshake domain, TLS certificate and any other setting serving the same purpose — must point to the Client’s own resource: the Client’s domain and web server, normally running on the same server. Specifying a domain or IP address there that the Client does not own or control is prohibited.

It is a violation even when the third-party website has no connection to the Client’s server and is used only to make the connection look like a visit to that website — for example, when the domain of a large internet service is set as the target.

Targets that are strictly unacceptable

resources of banks, payment systems and other financial institutions;
resources of government bodies;
resources of telecom operators and internet service providers;
critical information infrastructure.

Presenting a server as such a resource creates legal risks for both the Client and the Company, on top of the risk of IP address blocking.

Why it matters and how violations are detected

Using third-party resources as a target is a common reason for IP address blocking, which hurts every client on the network. Violations are detected by automated checks of the TLS certificates that servers present on public ports, and through abuse reports received by the Company.

Deadlines and consequences

Until 23:59 UTC on 15 October 2026 inclusive, a warning period applies. When a violation is found, the Company opens a request in technical support, and the Client has three days to change the settings. If the violation is fixed within that time, the matter is closed with no further action. If not, the Service is blocked.

From 16 October 2026, the Service is blocked as soon as a violation is found — without a prior request or a period to fix it.

Blocking is final: the Service is not restored afterwards, and no refund is given for the paid period. At the moment of blocking the server is shut down; its data is not destroyed. A violation can only be fixed during the warning period — within three days of the request.

Pricing and Payment

Current Plans are published in the Dashboard at my.forestsnet.cloud. The Client pays for Services before activation.

non-payment results in suspension on the day the paid period ends and deletion 4 days after that — this applies from 16 October 2026; until then, Services are suspended after 3 days and deleted after 7 days;
auto-renewal is attempted 7 days before expiry and can be disabled in the Dashboard.

The Company is not responsible for data loss resulting from suspension or deletion due to non-payment.

Refunds

A refund for a purchased Service is available within 24 hours of purchase.

A refund of an unused account balance is available within 30 days of the top-up.

Refunds are not provided when

the Agreement or Fair Use Policy has been violated;
the account was blocked for fraud or illegal activity;
the Service term has expired;
outages were caused by force majeure.

Refund of unused balance

The Client may request a refund of the unused funds on the Dashboard balance by contacting support.

Only funds actually paid in by the Client are refundable. The following are not refunded:

bonuses, promotional credits and compensation credited by the Company, including SLA credits;
funds already charged for paid Service periods, including the current one;
referral program earnings, unless the program terms provide otherwise.

How refunds are made

Refunds are made via the original payment method. If the balance was topped up in several payments or a refund via the original method is not possible, the Company may, at its discretion, make the refund to other payment details of the Client.

For a refund to other payment details the Company may request:

identity verification (KYC);
proof of ownership of the payment method used to top up the balance;
a reason for using other payment details.

Actual payment system fees and network transfer fees may be deducted from the refund amount.

The Company may refuse a refund or suspend its review if there are signs of fraud or money laundering, an open dispute or a chargeback on the payment, and in the cases listed above in this section.

Refunds are processed within 5 business days of approval; refunds to other payment details — within 5 business days of successful verification.

The rules on the refund of unused balance and on how refunds are made apply from 19 October 2026. Until then, approved refunds are processed within 5–10 business days via the original payment method.

Liability

Apart from the obligations expressly set out in this Agreement and the SLA, Services are provided "as is": the Company does not guarantee that they will suit the Client’s particular purposes or run without interruption. For unavailability of Services the Client receives credits under the SLA.

The Company uses data centers, network operators and other contractors and is responsible to the Client for their acts as for its own, within the limits set by this section and the SLA.

The Company is not liable for loss of profit, revenue or goodwill, business interruption or other indirect losses.

The Company’s total liability under the Agreement shall not exceed the amount the Client paid for Services in the 12 months before the event giving rise to the claim.

Nothing in this Agreement limits or excludes liability that cannot be limited or excluded under applicable law, including the rights of a Client who is a consumer.

Force Majeure

Neither party is liable for failure to perform its obligations caused by circumstances beyond its reasonable control (force majeure). These include, in particular, natural disasters, fire and flood; failures of the power, cooling and other engineering systems of a data center; outages at upstream providers and backbone carriers; major DDoS attacks; war, terrorism and civil unrest; sanctions and acts of public authorities, including seizure of equipment and orders to restrict access.

Errors by the staff of the Company, data centers and other contractors of the Company are not force majeure: the Company is responsible for them under "Liability" and the SLA.

The Company reports force majeure on the status page and in its Telegram channel within a reasonable time and takes reasonable steps to restore the Services. Performance is suspended for the duration of the event. If it lasts more than 60 days, either party may terminate the Agreement; in that case the unused balance of the Client’s account is refunded on request.

Modification and Termination

The Client may terminate the Agreement at any time via the Dashboard; paid Services remain active until the end of the billing period. The Company may terminate for violation of the Agreement or FUP, unlawful use, non-payment for more than 7 days, or actions threatening infrastructure security.

Dispute Resolution

All disputes are resolved through good-faith negotiations. If no agreement is reached within 30 days, disputes are referred to the competent courts of England and Wales.

Company details

FORESTSNET LTD (company number 16720670), registered at 128 City Road, London, United Kingdom, EC1V 2NX, incorporated on 16 September 2025.